Iron Recovery and Wellness—Administrative Specialist

Weekdays Part time, 3-4 Days per week, flexible, 3pm-9pm

Iron Recovery and Wellness Center has been providing valuable Substance Use Disorder and Behavioral Health treatment services since 1987. Our Mission: To save lives from the devastation of addiction. IRWC offers various pathways to recovery from substance use disorder and Behavioral Health utilizing three distinct programs. Opioid Treatment Program provides medication assisted treatment with methadone being the most utilized mediation followed by buprenorphine (Suboxone). Utilization of medication is adjunct to psychotherapy provided to our clients by our clinical staff at various levels of care e.g. Intensive Outpatient (IOP) and General Outpatient (GOP). We are also licensed for Behavioral Health outpatient. All of our clients have access to psychiatric and medical services/consultation along with appropriate medication management.

Iron Recovery and Wellness is seeking an energetic, self-driven enthusiastic candidate to fulfill the position of Administrative Specialist. The primary purpose of the Administrative Specialist is to answer telephones and expedite calls professionally, productively, and effectively with excellent customer service skills. He/she is also responsible for administrative process of the intake procedures to ensure patient flow is smooth and professional.

The employment opportunities we have to offer dedicated and caring career seekers are endless. Join us in helping to make a difference in the lives of others by providing good people to support the missions they serve. It’s time to make a difference! What’s your purpose in life? We are an equal opportunity employer.

Excellent Perks and Benefits:

• Medical, Dental, and Vision benefits
• 401k, Life & Disability Insurance
• Generous Paid Time Off (PTO)
• Paid Training & Career Advancement
• A Great Team Environment
• Competitive Wages
• DailyPay
• Wellness Program

Main duties of the job:

• Answer telephones and expedite calls professionally, productively, and effectively. Maintain cordial & professional mannerisms for ALL calls.
• Maintain flow of and be accountable for all service summary sheets and the managing of those documents for billing purposes
• Submit billables to vendors using the required software
• Assist with the accurate, effective, & productive processing of 3^rd party billing.
• Balance and reconcile all received payments (money orders and credit card type) to prepare deposits and balance sheets.
• Responsible for various weekly reports, their accuracy, timeliness, and the distribution of those reports to the appropriate department Directors or Supervisors.
• Respond to any and all special projects or duties handed down by the Revenue Cycle Manager or the Agency as a whole.
• Compile weekly schedules for all departments
• Monitors UDS collection processes to ensure accuracy of results
• Analyzes and relays test results to clients and staff
• Ensures all results are documented in EHR
• Schedules appointments for prescribers and intakes
• Collecting data from patients to assist in managing their account and ensure payment

Required Education and Qualifications:

• High school graduate or equivalent; administrative experience preferred Ability to compile & reconcile various cash/check deposits.
• Ability to stay within boundaries of the role and function of position.
• Critical thinking skills
• Organizational skills
• Team Player
• Ability to evaluate and comprehend techniques, procedures, and changes to meet variable situations.

Additional Qualifications:

• Computer knowledge of MS Office, and other HR applications is a plus, not required.

• Possess strong verbal and written communication skills.
• Must be proactive, organized, and possess great follow-up skills.
• Must have the skill/ability to collaborate, partner with, and provide exceptional customer support to a variety of affiliate partners within the organization.
• Interpersonal Skills.
• Communication Skills
• Ability to handle customer complaints
• Customer service skills and relations
• Computer literacy and proficiency
• Ability to use various office management equipment productively & efficiently.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.