Conexio Care—Team Lead ACT

Founded in 1985 as a subsidiary of the organization then known as Church Home Foundation, Conexio’s original mission was to help older adults with lifelong histories of psychiatric hospitalization to transition into the community. Our mission expanded in 1988 to include homeless services and substance abuse treatment.

Today, Conexio Care serves as one of Delaware’s largest nonprofits, collaborating with government, community, corporate, and other philanthropic partners to maximize services for our state’s most vulnerable citizens.

1. ACT Team Leader is a clinician with administrative and clinical responsibility to manage a multidisciplinary team of professionals and para-professionals whose ultimate goal is to encourage and facilitate recovery with up to 125 individuals living with and recovering from a severe and persistent mental illness. The Team Leader will understand multiple evidenced based practices, including Assertive Community Treatment, Integrated Dual Disorders Treatment, Illness Management and Recovery, Evidenced Based Supported Employment (Individual Placement and Support), Pathways to Housing, Trauma Informed Care and Family Psycho-Education.

Excellent Perks and Benefits: Medical, Dental, and Vision benefits

• 401k, Life & Disability Insurance
• Generous Paid Time Off (PTO)
• Paid Training & Career Advancement
• A Great Team Environment
• Competitive Wages
• Wellness Program

Duties of the position:

• Inspires the staff to provide effective trauma-informed services with a focus on hope, strengths, wellness, and recovery
• Ensures the effective delivery of ACT services in accordance with policies and procedures; state and federal regulations; and extant professional, ethical, and legal principles
• Monitors the outcomes of the program in accordance with established benchmarks and develops corrective actions to ensure that opportunities to improve quality and outcomes are taken
• Supervises all clinical and administrative activities of the staff.
• Ensures the maintenance of accurate and thorough electronic clinical records per Connections’ policies and procedures in a timely manner
• Oversees the utilization of organization’s Electronic Health Record (EHR) at the site ensuring staff complete required documentation in accordance with policies and procedures and using the EHR’s reporting capabilities to monitor productivity and compliance
• Monitors the program for fidelity and compliance with utilization, billing, and other contractual targets and ensures that these are met and develops corrective action plans to address any deficiencies that may occur
• Provides administrative supervision to ensure that positions are filled, personnel work the required hours, document those hours in the HRIS, and perform the required tasks to ensure that services provided are evidence-based and meet the needs of the persons served
• Provides, in coordination with the clinical supervisor, the clinical guidance for the team for all clients served
• Develops and ensures compliance with monthly staffing schedule, including the availability of around-the-clock face-to-face availability for crisis response Provides clinical supervision to ensure that all program staff are aware of PM 46, 42CFR Part 2, and 45 CFR confidentiality guidelines and that all staff adhere to required guidelines and policies
• Supports and models the use of evidence-based practices in the services provided, including trauma-informed care, motivational enhancement therapy, relapse prevention
• Provides input and reports to the Comprehensive Behavioral Health Services Director regarding the clinical needs of clients, improving ways of offering prevention, outreach, treatment services, and supervision
• Works in close collaboration with the Director and other senior staff to ensure that the program meets its clinical and administrative objectives
• Demonstrates respect and regard for the dignity for all clients, families, guests, fellow employees, and other collaborators to ensure a professional, responsible and courteous environment
• Collaborates effectively with internal and external referral sources to improve clients’ access to the appropriate level of care.
• Works with community agencies and private realtors to develop and maintain safe and affordable housing options for service recipients.
• Oversees coordination of entitlements, vocational, housing, and medical services for persons served by the team.
• Monitors and maintains the physical appeal of the location
• Supervises program personnel and provides them with direction and feedback to deliver effective services
• Creates and maintains an environment which fosters group decision-making and treatment planning whereby each member is accountable for group decisions.

Required Education and Qualifications:

• Doctoral or Master’s degree in psychology, counseling, social work, nursing, rehabilitation or related field from an accredited college or university (or a Registered Nurse with a certificate in mental health nursing from the American Nurses Association).
• Addictions training/experience preferred.
• Three years’ of clinical/administrative experience in providing community support services to adults with SPMI, including those with co-occurring substance use disorders.
• CPR and First Aid Certification
• Valid driver’s license in good standing with at least 3 years minimum continuous driving experience with no serious traffic infractions.
• Must receive and maintain a satisfactory criminal background investigation report?

Additional Qualifications:

• Computer knowledge of MS Office, and other HR applications is a plus, not required.
• Possess strong verbal and written communication skills.
• Must be proactive, organized, and possess great follow-up skills.
• Must have the skill/ability to collaborate, partner with, and provide exceptional customer support to a variety of affiliate partners within the organization.
• Ability to deal with diverse populations
• Ability to route patient's problems and concerns to appropriate sources
• Ability to stay within boundaries of the role and function of position
• Critical thinking skills
• Organizational skills
• Communication skills
• Ability to evaluate and comprehend techniques, procedures and changes to meet variable situations
• Able to effectively communicate with supervisors and directors to improve his/her skills and adapt to Agency culture and policies.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.